About Me
I have been passionate about personal computers from its earliest days. I was an early adopter, buying my first PC back in 1979, and I quickly moved into the world of online communications by joining Compuserve in 1980. My career, which began that same year, has been a journey through the evolution of tech.
Over the years, I have sold personal computers, home electronics, and enterprise software. I've also provided project management and technology training to professionals worldwide. Currently, I am running a Help Desk Team where I'm having a lot of fun developing tools, creating documentation, and mentoring the next generation of technology workers.
My curiosity has not waned. Lately, I have been exploring Artificial Intelligence, one of the most exciting things in my tech journey. I am exploring its creative potential by making video clips, images, and generating code for a major project (to be announced soon!). For several years, I also had the pleasure of sharing my insights as a newspaper technology columnist.
Resume
Professional Summary
Computer technical specialist with experience in customer service and help desk support. Have provided telephone and onsite support, classroom training, documentation writing, and sales support activities. An active blogger, tech columnist and freelance writer. Well versed in social media.